The Grand Hotel is situated on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym.

Rooms at Grand Hotel are equipped with heating. Each room has satellite TV, a mini fridge, and tea/coffee making facilities. The private bathroom offers a hot shower and a hairdryer.

Guests can relax in the sauna, or play a round of golf. Other facilities include a 24-hour reception and a business centre. Laundry services are available.

International dishes are served at Barnes Hall, while Grand Indian Restaurant offers specialities from North and South India. The hotel also has a wine cellar.

The Grand Hotel is a 6-hour drive from Colombo International Airport.